COVID-19 Public Statement
Like many organizations, the NMPhil continues to monitor news about the coronavirus. The health and safety of all our patrons, musicians, staff, volunteers, and students is a top priority.
Since the coronavirus has reached New Mexico, we would like to remind our concertgoers to follow public health recommendations from the Centers for Disease Control on the CDC website so we can ensure a comfortable environment for all. Please do not attend the concert if you have a fever, cough, or respiratory symptoms.
Patron FAQs
We continue to monitor the situation, and now that there are reports of coronavirus in New Mexico, we are following recommendations from our public health officials, including those at the City of Albuquerque, State of New Mexico, and the US Centers for Disease Control (CDC).
For the most up to date information from Popejoy Hall regarding Novel Coronavirus (COVID-19) please visit: unm.edu/coronavirus/
We advise all patrons to follow general preventative measures as outlined by public health officials, including:
- Staying home when you are sick.
- Washing your hands thoroughly and frequently with soap and warm water for at least 20 seconds.
- Using an alcohol-based sanitizer (62% alcohol or greater) if you don’t have access to a sink.
- Avoiding touching your eyes, nose, and mouth with unwashed hands.
- If you feel a sneeze or cough building, quickly moving away from people and sneezing or coughing into a tissue, your shirt or elbow. Immediately throw the tissue in the trash and wash your hands.
- Cleaning and disinfecting frequently touched surfaces in shared spaces.
In addition, the custodial staff of the venues where we perform will be regularly disinfecting commonly touched surfaces such as doorknobs, handles, and elevator keypads.
In alignment with recommendations from public health officials, we advise you not to attend a concert if you have a fever, cough, or respiratory symptoms, until you have been symptom-free for at least 24 hours. We also encourage those who feel they are at greater risk of illness or those who feel uncomfortable attending events to stay home, and we are happy to exchange your tickets for a future performance.
Tickets may be exchanged of others of equal or lesser value – pending availability – up to the start of a performance for a small fee and the difference in ticket price if exchanging for a more expensive performance. Exchange fees are waived for subscribers up to the day before the performance.
Our website and social media feeds will announce any program or artist update, and patrons will be notified of exchange options via email.
Audience Health & Safety Protocols
Help us ensure your health and safety, as well as the safety of our musicians and staff members when attending concerts with the New Mexico Philharmonic.
Ticket Policy For Postponed Concerts
We wanted to give you your options regarding already-purchased tickets …
Postponed, Rescheduled, or Canceled Concerts
We regret to let you know that the following concerts scheduled to take place at Popejoy Hall through April 30, 2020, have been postponed …